FAQ
What is TeleLead?
TeleLead is a call routing and business decision platform for marketers. While we offer click-to-call features, we are much more then click to call. We offer call routing in every way possible with an extensive list of features to enhance your business process. The TeleLead platform is designed for the purpose of getting your leads to your clients fast and within your business process.
What can I do with TeleLead?
TeleLead allows you to route your leads in real-time live to your clients and more. We provide numerous features to support your lead routing and business requirements such as full integration with your existing platform or business process, call recording, dynamic surveys, call route response triggers, lead response triggers, parallel and serial lead processing, and much more.
Call us at 888-483-5353 to learn more.
Will TeleLead integration work with our system?
Yes. Our platform is designed to work with any system. We offer a feature rich API and simple integration.
How do I start using TeleLead?
To start using TeleLead, signup at the TeleLead Web site for a free 30 day trial or call TeleLead sales Toll-Free at 888-483-5353. After you signup, your account will be reviewed, activated, and ready for use.
Does TeleLead provide an API for integration with our systems?
Yes. You can fully integrate TeleLead with your own platform and business process. TeleLead was designed for Marketers and to give you full control within your own business process.
How much are TeleLead's monthly subscription & setup fees?
There are no monthly subscription fees & setup fees are based on your business requirements.
What does TeleLead's "Lead Pay Guarantee" mean?
It means our clients only pay for the TeleLead service when we process leads for their business, that is, only when your leads are processed through our service to call the client(s) is there a charge. We provide zero financial risk to use the service, so our client’s receive an easy to measure ROI for the leads they process.
What are TeleLead's per minute connection fees?
Our per-minute connection fees depend on your monthly lead volume and overall business requirements. If you have lead volume or even planned growth, we will customize a plan that works for your bottom line.
How do I sign up for TeleLead Services?
You can signup online by clicking on Sign Up or call us anytime at 888-483-5353 (888-4-TeleLead).
Can I make suggestions or request enhancements to TeleLead Services?
Absolutely. If we do not already have the feature and the suggestion fits our business model, you might be surprised how fast we implement it!
We value all feedback and often implement customer recommendations. If you have a suggestion, contact your account representative or send it in via Feedback.
Do I need to install software or hardware to make TeleLead work?
No. TeleLead's platform is completely hosted and managed by TeleLead.
How do I contact TeleLead Technical Support?
Our technical support is available 24/7 via our Online Support or by calling our Network Operation Center (NOC) at 888-483-5353.
